Privacy Policy

This Privacy Policy outlines the policies and practices of NACE regarding the collection and use of your personal information when you visit the NACE website or use NACE internet services. NACE’s internet services include, but are not limited to, discussion forums, newsletters and electronic subscription publications, and other internet-based features.

NACE has created this Privacy Policy to demonstrate its commitment to maintaining the privacy of all users of our internet services. It applies to users who are NACE members as well as non-members.

1. Notice to MinorsIf you are under eighteen years of age, you may not purchase products or services from, and you should not provide information to, NACE without the involvement and consent of a parent or guardian.

2. Changes to this StatementNACE reserves the right to amend this Privacy Policy at any time without prior notice. This Privacy Policy will occasionally be updated to reflect new features and services or new privacy practices. The latest version will be posted on the NACE website.

3. Information We May Collect and How We May Use or Distribute Your Information As described below, NACE collects general information about the use of its website as well as any personal information that you provide on the site. The personal information we collect depends on how you choose to use our website and our services. NACE will not distribute this personal information in a manner inconsistent with this Privacy Policy unless required to do so by law, or in good faith belief that such action is permitted by law and is necessary to comply with a legal requirement or process such as civil and criminal subpoenas and court orders, to protect and defend the rights or property of NACE, or to protect the personal safety of NACE personnel or the general public.

a. General Website Usage InformationTo monitor site usage and improve the quality of our website, NACE gathers general information about the use of our website. We use web server logs and industry-standard website statistics software to count the number of visitors to our website, the number of views of particular pages, and to track other general statistics. We do not track individual users on our website.

b. Information Collected to Process Payment TransactionsWhen users of our website or our internet services apply for or renew membership, order products, and register for courses, conferences or other events, they will be required to create a user profile where we will acquire personal information necessary to process the transaction. This may include your name, address, telephone and fax numbers, email address, and credit card number or other payment information. Payment information, such as credit card details, is only collected to process a transaction, using a secure transmission method, and it is stored in an encrypted format. Reasonable measures are taken while processing transactions to ensure that payment information is not vulnerable to theft or interception. NACE will not store or distribute your payment information in any manner that is not necessary to process a transaction. At times we may employ third parties to assist us in fulfilling orders and other transactions involving payment. Those third parties will have access to certain personal information to the extent necessary to perform those services for us. We limit the use of all such personal information by these third parties to the performance of such services. We take reasonable steps to obligate these third parties to handle information appropriately and confidentially. However, NACE cannot give absolute assurance that information intended to be maintained as private, whether transmitted via the internet or otherwise, cannot be accessed inappropriately or unlawfully by third parties.

c. Email AddressesWhen contacting NACE at any of the email addresses used for member and non-member customer assistance, we may ask for certain personal information, such as your member ID number, name, email address, telephone number, or fax number. When collected for this purpose, the information is used to verify identity and to provide the assistance you are requesting. Users can update their personal information, change their passwords, and customize email delivery preferences.

d. User InformationNACE offers member users certain features and services through restricted access to members-only content on our website. All users can access and update their User Profile, which consists of personal information we have collected from each user as part of their membership application, membership renewal, registration for an event, or subscription to an internet service. Users can update their personal information, change their passwords, and customize email delivery preferences. User Profiles are maintained for every user in our database.

Limited personal information in User Profiles will be available to all NACE member users. Personal information may be used by NACE to distribute marketing materials to users by mail, fax or email. Users can elect to keep their profile information private from other users; and non-member users cannot view or access any User Profiles. Users can elect not to receive certain printed mailings, faxes or email notices from NACE. In particular, members may request that their personal information not be included in the NACE Membership Directory. However, electing not to receive any of these communications may mean that you will not receive important notices about your membership, events, or services that may be useful to you.

If you are a member and wish to elect to not be included in any of these communications, please contact us using the methods listed at the end of this document.

e. Information Collected to Secure Access to Members Only ContentNACE requires a login and password for each member who wishes to access the members-only content online. The login and password are used to verify members’ identities and prevent unauthorized access to members’ personal information. Only a small number of NACE employees have access to this information. This information is accessed only when necessary to provide members with online account-related information, provide technical support to members, or diagnose or repair problems with members-only content, and is not otherwise disclosed to anyone, other than the member or his or her designee, unless compelled by law.NACE also allows users to elect to have the website remember their login information between visits so they do not have to log in each time. This is done by checking a box labeled “Remember me” on the login page. This feature requires the placement of a small text file called a cookie (see next section) on the member’s hard drive. The cookie tells the site that the member has logged in before. It does not actually contain the member’s password or other login information.

f. Cookies and Other Tracking TechnologiesSeveral portions of the NACE website use cookies or other tracking technologies. Cookies are small data files that are sent by a website and stored on your computer. Cookies are used by most websites. Cookies can contain information about your use of our site, but they are not used to identify or track you personally. Cookies that you receive from the NACE website do not contain any personally identifiable information. We do not use cookies for advertising or other usage tracking purposes. The NACE site uses cookies only when they offer significant convenience or added benefit to you, or when the software used to provide the features of our website require them in order to function properly. These features include the members’-only content and our shopping cart for course and conference registration, ordering of products or services, and dues payment.

Most Web browsers have a setting to turn off the automatic acceptance of cookies. If you do not want to accept cookies from our website, use the internet Options or Preferences menu items in your browser to turn cookies off or receive warnings when cookies are sent to your computer. However, you should be aware that significant portions of our website will not function properly if you do not accept cookies.

4. Links to Other Websites The NACE website and many of our print and electronic publications contain many links to other websites. Content and links to other internet sites should not be construed as an endorsement of the organizations, entities, views, or content contained therein. NACE is not responsible for the content or links posted by others on these social media sites.

These other websites may send their own cookies to users, collect data or solicit personal information. NACE is not responsible for the privacy practices or the content of these other websites. Please check the other sites to access their privacy policies and determine how they may collect or use information.

5. Contacting NACE About Privacy IssuesWe welcome your comments, suggestions, or questions about our Privacy Policy and NACE’s privacy practices. We also welcome member requests to elect not to receive certain forms of communication from NACE.

Please contact us:
By email at
By phone at 281-228-6200
By fax at 281-228-6300

By mail at:
Attn: Website Privacy
15835 Park Ten Place
Houston, TX 77084
Washington, DC 20006-4010

6. Site Security InformationNACE implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for Membership Directories and the sharing of information as set forth in this Privacy Policy, we restrict access to personal information to certain companies who may need to know that information in order to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, NACE cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.

If you have questions about this Privacy Policy, please contact the Webmaster at webmaster@nace.orgLast Revised: February 16, 2017

Houston, Texas USA | Phone: +1 281-228-6223 or +1 800-797-6223 | Fax: +1 281-228-6300 |

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